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Solutions Outbound Call Center Inbound Call Center Back Office Optimization Managing Performance Services 24/7/365 Customer Service Third Party Integration Working With Us Pricing Contact Log In Log In Sitemap Planning Tools News & Resources Register Solutions Outbound Call Center Inbound Call Center Back Office Optimization Managing Performance Services 24/7/365 Customer Service Third Party Integration Working With Us Pricing Contact Log In Register Planning Tools News & Resources in the News Glossary & Research Links Case Studies provides high quality hosted call center software to help you run your business effortlessly! Try Us Out Already using ? Log in here. is... IS the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Learn more Solutions ’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Read more for the many features and benefits of ’s solution. Outbound Call Center The heart of our outbound call center software is our predictive dialer, delivering high performance right party contacts to your agents. Learn more > Inbound Call Center ’s powerful, reliable, set-and-forget inbound call routing makes it easy to get the right call to the right person at the right time. Learn more > Managing Performance To measure the effectiveness and optimize the performance of your staff, visibility into the call center and back office will give you the tools to manage all aspects of your operation. Learn more > Back Office Optimization gives the non-customer facing areas of your organization the comprehensive operational support and management information usually reserved for your call center. Learn more > Discover the Cloud Cloud Hosting has created quite a buzz. You might be hearing the phrase for the first time, but the technology is not something new. In fact, you’re already part of the cloud (without even noticing). Google searches (as well as other Google operations) are operating under a massive computer infrastructure ("the cloud") that nearly everyone taps into from any computer they touch. What is Cloud Hosting? Generally, a cloud-hosted website/service is operating on multiple connected servers. Instead of being limited to a single server in traditional hosting services (dedicated /shared hosting), the website now has the access to multiple servers in multiple locations around the world. Virtually, the processing power is unlimited and when built correctly can scale up on a moments notice. The Benefits Cloud hosting benefits the user from various angles. Its scalability and cost efficiency are the commonly known advantages. As the technology is highly scalable (load balancing, hardware upgrades, etc), website expansion can be done with minimum limitations. Think about the hassle of migrating your website from a shared server to a dedicated server; think about server crash when your website experienced a sudden surge – all of these problem can be avoided easily by switching to cloud hosting. manages the cloud for you! Amazon Web Services is proud to partner with Amazon in delivering is award winning XVP Hosted Call Center Solution worldwide. Read more about Amazon’s Web Services here . Services We offer a vast array of professional services to help you make your call center more efficient and profitable. Typical hosted solutions do not allow you the flexibility to customize the solution to your needs. At , we work with you to ensure the strongest bond between the call center operation and your back office. Customer Service offers a 365/24/7 follow the sun customer support help desk to all our customers. The ability to reach a live technical resource when you need it is essential, to you and to us! Learn more about our Customer Service > Third Party Integration You may already be working with third party solutions offering you CRM (Customer Relationship Management) capabilities, external scripting packages or even your own home grown solution. Chances are we can seamlessly integrate with them. Learn more about Third Party Integration > Working With Us About With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. provides it all with the simplicity and the quality of service you need to transform the way you compete, today and tomorrow. lives at the forefront of innovation. That's why we're investing heavily in our enterprise capabilities, making the network improvements needed to support next generation, IP-based services like VoIP. Of course, we are constantly striving for groundbreaking technology. , an industry leader, is providing convergence-enabling technologies and hosted services to accelerate your transition to IP. Based out of Fort Lauderdale, Florida, has representation throughout North America, Europe and Asia. Where ever you are, can get you connected! Partners Amazon Web Services Cloud computing is poised to be a significant player in the tech industry now and in the foreseeable future. In its ultimate form, it will provide the means for IT to be delivered to consumers as a service. The number of products and services offerings in the cloud computing space continues to grow and underscores the fact that it is where things are heading. Microsoft Microsoft’s .Net solutions provide with robust interfaces for its management interface as well as its Web Agent. Pricing All Inclusive $125/month Month to Month Unlimited Calls to the Continental U.S. & Canada Concurrent Licensing Register Now Competitors offers an award winning solution and the industry’s most reasonable price. As part of any planned investment, it is important for you to select the right partner for you and your call center needs. Below is a list of some of our competitors. We encourage you to get product demos and price quotes from them so you can see the difference the Experience provides. Keep in mind ’s prices: best in the industry price per month is $125/agent. Read this article on how to compare prices in this industry. Don’t be fooled by hidden charges. Competitor Pricing Information Five9 Telax Contactual Noble Systems Vocalcom Genesys CallFire 8X8 InContact Interactive Intelligence TalkDesk Contact Email Us Want to try or request a demo? You can do that here. Otherwise fill out the form below to send us a message! 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